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PRIVACY & SECURITY

 

Privacy Policy

Your privacy is super important to us! Ink Haven Studio (“IHS”) is committed to protecting your privacy and providing you with a safe and secure online experience. This Privacy Policy applies to www.inkhavenstudio.com, as well as any other website owned by IHS or communication sent by IHS. It discloses the kinds of information we gather, how we may use it, and how we may share it. Please read it carefully. It may be modified periodically. Your continued use of our website signifies your acceptance of this Privacy Policy. As always, feel free to contact us at info@inkhavenstudio.com with any questions.

 

IHS COLLECTS PERSONAL INFORMATION

We collect personally identifiable information to fulfill your orders, tell you about new products and deals, and provide you with an amazing shopping experience. That personal information includes, but is not limited to, your name, billing and shipping addresses, an IHS user name and password, email address, phone number, and financial information. We value your trust in us and will do everything we can to safeguard your privacy and the security of your transactions.

 

IHS does not retain financial information, other than possibly the last four digits of your credit card number. Our payment gateway is managed by PayPal and Shopify Platform. If you enter your credit card information on our site, PayPal will process the transaction and retain a record of it. IHS keeps no record of your full credit card number. If you checkout using your personal Amazon or PayPal account, then that organization will process the transaction using financial information you have previously provided to it.

 

Information that you submit about yourself may be used by IHS to provide you requested services, communicate with you about IHS products, improve your online experience, or support our continuing efforts to offer you the information and services you want most. IHS does provide aggregate statistics and information about our sales, traffic patterns and related site information to third parties. We also reserve the right to share aggregate statistical data of which your personal information is a part, as well as your specific personal information sometime in the future.

 

In addition, IHS may, and you hereby authorize us to, disclose your personal information when required to do so by law, when IHS in its sole discretion believes that you are in violation of our Terms and Conditions, or when you violate any state or federal laws, or IHS in its sole discretion deems it necessary or appropriate to protect the personal safety of other users of IHS services or to protect the rights or property of IHS

 

EMAIL

We know you love email! And we love to tell you about new arrivals. So we send emails to notify customers about new arrivals and special events. New arrivals can happen twice a day, so we may send ten or more emails per week. You will only receive emails if you opt in to our email marketing. You may opt out at any time by clicking the unsubscribe link in the email, or by sending a request to info@inkhavenstudio.com. We may send you emails to confirm your order, send tracking information, or to communicate with you specifically about your order, or in response to a question either to our email, chat, or any of our social media accounts.

 

SOCIAL MEDIA

We are active on many social media sites and we love to spend time with you there. Please know that we cannot constantly monitor our social media pages and that any information that you share may be viewed by others.

 

COOKIES

IHS uses “cookies” to identify visitors to our website. Cookies are bits of information that a website transfers to an individual's hard drive for record keeping purposes. Cookies can enhance your online experience by automatically saving your preferences. We use cookies because they help us to provide you a better online experience. The information we collect through the use of cookies does allow IHS to know when and for how long you logged on to the IHS website, so that we can try to understand how to better serve your needs.

 

MINORS

IHS is a very family friendly company. Our products and culture reflect that. But we do not direct our website or any marketing materials to minors and do not knowingly collect specific personal information on minors.